Nationwide Sr Consultant, Enterprise Lean in Columbus, Ohio

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Number 54 on the Fortune Magazine 100 Best Places to Work.

Top level contributor responsible for maturing and deploying Lean practices across the enterprise. Contributes to the enterprise-wide strategy and execution of a Lean operating model. Mentors and educates associates at all levels of the organization to influence cultural transformation regarding Lean. Primary responsibility is to design and execute enterprise systems to support Lean deployment and/or maturity. This may include direct leadership and business case management for given Lean deployments or assessments, and/or execution of maturity systems including training, assessment, performance management and other techniques. Requires highest level understanding of Lean.

Job Description

REPORTING RELATIONSHIPS: Reports to AVP; may have direct reports or lead project or virtual teams.


  • Contributes significantly to the ongoing development and refinement of the enterprise Lean operating model. Designs and develops models, practices and procedures to utilize across the enterprise. Responsible for consistency and continuity of Lean practices across the enterprise.

  • Provides expert consultation and training to business partners, executives and other sponsors or stakeholders, junior BTO Lean team members, and associates at all levels of the organization on the use of Lean techniques, tools and methods. Prepares education materials and presentations to increase awareness and effectiveness of Lean practices across the organization, and to market BTO services

  • May be fully responsible for the planning and execution of Lean deployment for assigned business areas, including business case development, business partner resource strategy, objective setting, project plan, sustainability strategy, and day-to-day management of the deployment from Planning to Implementation

  • May direct day-to-day activities of assigned Lean deployment working team, including dedicated business partners, junior BTO Lean team members, and direct management of third-party contract partners

  • Designs and may execute systems to facilitate the deployment and maturity of a Lean operating model to enable continuous improvement, and realization and sustainment of multi-faceted benefits

  • May be highest level contributor to analysis, problem solving and execution of complex organizational problems as prioritized in the deployment and maturity of the enterprise Lean operating model

  • Manages collaborative relationships with vendors, partners and suppliers to support the Lean operating model. May require integration of process improvements into supplier’s products in order to support overall goals.

  • Performs other related duties as assigned.


Education: Undergraduate degree in Engineering or Business. Graduate degree in related areas preferred.

License/Certification/Designation: Master Black Belt/Lean Sensei strongly preferred. Product-related technical insurance course work (CPCU, CPU, LOMA) preferred.

Current Experience: Typically, eight or more years’ relevant experience in Lean and/or continuous improvement leadership. Ability to demonstrate significant experience leading multiple enterprise scope projects to successful completion

Knowledge: Maintains and comprehends business/systems process operations or redesign techniques, methods and tools. Maintains current understanding of technological, societal and environmental trends to support process design and operations to improve performance. Maintains current understanding of insurance and financial services industry, focusing on the Nationwide enterprise and its key competitors.

Skills/Competencies: Measurable results - ability to understand the business' needs and meet them there to deliver results Innovation - ability to synthesize trends and opportunities across Nationwide and propose innovative ways for the BTO to add value Sponsor/partner management - independently addresses challenges while strengthening the working relationship. Viewed by executive leaders as a trusted thought leader. Challenges their thinking and moves them to try new approaches and/or change behavior People leadership (direct or dotted line) - independently addresses challenges while strengthening the working relationship. Proactively coaches for development and identifies potential talent Executive presence - projects competence and confidence at all levels of the organization, in meetings, presentations or conversations, even when confronted with unplanned challenges, questions or opportunities

Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.

Staffing Exceptions to the above Minimum Job Requirements must be approved by the: hiring manager’s leader and HRBP.


Overtime Eligibility: Not Eligible (Exempt).

Working Conditions: Normal office environment; extended and/or non standard work hours as needed. Up to 40% travel.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Job Evaluation Activity: AEH 2.26.2018

Additional Job Description

Based on skillset and experience, this role may be filled at the Consultant level.

Job ID: 51654