Nationwide Sr Licensing Technician - Project Staff in Columbus, Ohio

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk.

Number 54 on the Fortune Magazine 100 Best Places to Work.

JOB SUMMARY: Responsible for processing producer/agent/broker/corporate applications, registrations, contracting, appointment renewals and cancellations, and/or maintenance requests, while adhering to state, federal, and internal compliance regulations.

Job Description

RELATIONSHIP: Reports to Manager/Supervisor.


  • Reviews and processes applications, registrations, contracts, and/or appointments and maintenance requests consistent with approved standards and practices accurately and in a timely manner; and for multiple distribution channels.

  • Implements customary changes in insurance licensing requirements based on changes in laws, regulations, or company policies. Maintains and updates regulatory related information, files across multiple distribution channels.

  • Maintains database's and related background information and files for assigned states, operation, and/or distribution channel.

  • Updates and distributes licensing/appointment requirements and procedures manuals.

  • Receives incoming calls and requests from internal and external customers, and responds in a manner that provides an On Your Side experience. Advises and educates customers on the licensing requirements and registration process, furnishing materials, and submitting forms and fees to state department of insurance and/or other regulatory agencies.

  • Assists in reviewing, analyzing and interpreting licensing laws and regulations. Interacts with customers to resolve not in good order issues.

  • Serves as liaison between licensing and key internal and external customers in regard to license issues. Provides related customer service to internal and external departments to ensure that all applications are processed correctly and in a timely manner.

  • Performs other duties as assigned.


Education: High school diploma or undergraduate studies. Industry related coursework preferred.

License/Certifications: Depending on business unit supported, may be required to be fingerprinted, pass an FBI background check and be associated with Nationwide Securities, LLC as a non-registered individual if not already FINRA registered.

Experience: Typically 2-3 years of licensing or related industry experience in licensing, registration, or in a technical position with the SEC, IRS, state insurance department, or compliance.

Knowledge: General knowledge of procedures related to license processing and regulatory requirements. Familiarity with licensing terminology.

Skills/Competencies: Ability to effectively operate a personal computer with related business and licensing software. Oral and written communication skills for contact with agents, brokers, management, field sales and regulatory agencies. Ability to interpret and adhere to licensing regulations.

Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.

Staffing Exceptions to the above minimum job requirements must be approved by: Business Unit AVP and AVP, HR


Overtime Eligibility: Eligible (nonexempt).

Working Conditions: Normal office environment. Travel may be required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Job Evaluation Activity: MW, PYC 05/2013

Additional Job Description

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

Job ID: 54596