Nationwide Senior Technical Consultant - Commercial Loss Control, Property Casualty Insurance in Des Moines, Iowa

Job ID: 51209




*The corporate title for this position is "Sr Consultant, Risk Mgmt P&C"

This person will act as the senior most technical expert for Loss Control Services across all standard commercial lines, with particular focus on Business Auto.

This position can be located in a Nationwide office or in a work-from-home (AWE) capacity.

JOB SUMMARY: Highest level technical expert with both staff and field responsibilities in one or more highly specialized risk management segments. This is a director level individual contributor role responsible for: developing company policies, procedures and standards of practice; directing the implementation of strategies, and providing expert technical consulting for the specialty risk area across the enterprise. Provides expertise, advice, and counsel on regulatory issues, specific risks, forms, risk improvement, initiatives, corporate risk management projects, and agency relationships. Provides the highest level technical and risk management services to customers and policyholders. Drives technical excellence through training, certification, and development of Risk Management associates throughout the operation.

REPORTING RELATIONSHIPS: Reports to RMS Director or Assistant Vice President


  • Leads research to develop/implement risk management initiatives for technical area of responsibilities within RMS. Anticipates, recognizes, and addresses the impact that risk management projects and initiatives have on other business partners (Commercial and Farm Underwriting, Sales, Claims, etc.). May independently perform research or lead a team of risk management consultants and/or cross functional teams in order to complete the project.

  • Provides technical evaluation and recommended action for Risk Management Services and makes final recommendations relative to highly specialized/niche risk management opportunities. Makes recommendations for implementation of risk management practices or services based on expertise. Provides risk management perspective and technical expertise to project teams, regional teams and other teams. Utilizes experience, knowledge and skills to assess specific risk management opportunities and make action oriented recommendations.

  • Accountable for driving technical excellence for a specialty throughout the organization. Builds technical knowledge and skills within the business unit through assessment, development and implementation programs and processes to increase associate and business performance in the specialty.

  • Drives technical direction of specialty related to quality control, risk selection, competitive monitoring, and development of knowledge and partnerships across related business units within the enterprise (underwriting, systems, services, claims, sales, distribution, marketing, etc.). Understands and drives critical thinking and technical risk management services based on analytics, loss analysis and exposure.

  • Consults with Risk Management Services on new or highly specialized concepts, classes of business or operational opportunities. This may involve assessment of risk, exposure, opportunities and profit potential. The consulting is typically in situations where answers are unknown or specific business practices have not been established within the organization.

  • Develops, maintains, and utilizes key business relationships with business partners, professional organizations, and industry groups to strengthen the overall quality, accuracy and impact of Risk Management Services.

  • May direct associate management including performance management, salary planning and administration, training and development, workflow and organizational planning, hiring and placement, and disciplinary actions.

  • Maintains a high level of technical knowledge within a specialty related to industry changes, regulatory compliance, continuing education requirements, technical changes, industry trends, and new risk management techniques.

  • Provides the highest level technical knowledge and risk management services to individual policyholders as assigned.

  • Performs other duties as assigned.


Education: Bachelor's degree or post-graduate studies preferred.

License/Certification/Designation: Relevant professional designations related to the position are expected.

Experience: Typically ten or more years in a risk management specialty field. Strong insurance and risk management experience with related complex or specialized exposure preferred (e.g. Agribusiness or CL Middle Market). Experience developing policy and practice from a staff perspective, customer service and operational experience. If position has direct reports, at least 5 years of management experience is required.

Knowledge: Recognized as an expert with the company and industry. Requires extensive knowledge of insurance products and coverage’s; safety, loss prevention, and risk management concepts; and strong business acumen.

Skills/Competencies: Proven communication and presentation skills, both verbal and written, to ensure effective interaction with business partners, associates, management, agents, and customers. Proficient in the use and application of all Microsoft Office products. High level proficiency in customer focus, technical learning, relationship management, decision quality, and business acumen.

Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.

Staffing Exceptions to the above Minimum Job Requirements must be approved by the: Vice President and HRBP.


Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: May require frequent and overnight travel. Must have a valid driver’s license and maintain a good driving record. Must be able to conduct physical surveys. Must be able to climb, stoop, bend, balance on various heights, crawl and lift up to 50 lbs.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Job Family/Function: UND/LOS

Job Evaluation Activity: Evaluated May 2013 JDC/KMP; Edited 8/2015KMT