Nationwide Part-time Customer Service Rep - College2Career in Dublin, Ohio
Job ID: 51033
Nationwide encourages you to complete our Member Care Realistic Job Preview for this role prior to applying. This is a simple and interactive tool that with help you decide if the role is a good match for your interests and preferences. Please click on the following link to begin:
(NOTE: This link will NOT work with the Nationwide-approved version of Internet Explorer. Internal candidates should cut and paste the link into Mozilla Firefox, Safari or Google Chrome.)
Nationwide is now hiring the College 2 Career Class of 2018!
Nationwide’s College2Career (C2C) Program provides an opportunity for college students to gain professional experience at a Fortune 500 company while working toward their degrees.
If selected for the program, you will be trained during the summer on a full-time basis. Upon successful completion of training, you will be offered a flexible part-time schedule working mostly evenings and weekends around your school schedule. The position is in a call center environment, taking incoming calls from current Nationwide members.
Here’s how it works:
Training begins Monday, May 21st and ends August 3, 2018.
Training schedule: Full-time, Monday through Friday from 8:00 am to 4:30 pm
*Note: It is important that you don’t miss a single day of training if at all possible. You’ll learn in a classroom environment and material is covered at a fast pace.
After successfully completing the training, you will transition to a part-time work schedule, working 20-25 hours per week.
The work schedule includes mostly evenings (hours ranging between 4pm and 12am) and may include 8 hours per weekend, to be worked on Saturday and/or Sunday.Your schedule and days off will work around your college classes as much as possible. Team leaders will work with adjust your work schedule as needed each semester.
- The position pays between $15.50 - $16 per hour.
New Location Coming:
Position is located initially at 5525 ParkCenter Circle, Dublin OH 43017 (Near Tuttle Mall)
In approximately June 2018, the position will be located at our new Grandview Yard location
1000 Yard St. Grandview Heights, OH 43212
Nationwide is looking for a total of 15 students in the Columbus office!
The College2Career Personal Lines Services (PLS) team handles inbound phone calls from Nationwide policyholders, agents, third parties, and business partners who are inquiring about insurance products, primarily on a single billing account.If selected for this team, you will effectively use available resources to make policy changes, answer policy and billing questions, take payments, and provide requested documentation. simple, hassle-free interaction for the caller.
More reasons the job is awesome:
Train and work alongside other college students
Business Casual dress code including work-appropriate jeans
Access to on-site Starbucks, full-service cafeteria, and fitness center
Grow your network with professionals in the insurance industry
Nationwide was just named one of the Top 100 Places to Work, four years in a row
Must be enrolled in undergraduate studies working toward a 2-year or 4-year degree
Enthusiastic, solution-oriented, and ability to thrive in a fast-paced, customer service or sales environment
Able to effectively prioritize work, school, and personal commitments
Conscientious and able to meet attendance standards to be available to our members
Requires effective multi-tasking, persistence, analytical, and computer navigational skills.
Strong verbal and interpersonal skills
Preferred (but not required) Qualifications:
Pursuing a degree in Business or related field
Familiarity with insurance customer service or sales concepts
Experience in a call center environment
How to apply:
Search keyword “College2Career” or JobID#51033 to locate open College2Career opportunities