Nationwide Specialist, CL Underwriting - Middle Market in Harrisburg, Pennsylvania
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Requires AVP HRBP approval for use at this level in the SM job family – Roles at this level are typically only used within the MM family - Accepts, retains and prices complex moderate to high exposure new, renewal and endorsement commercial business policies based on granted authority. Provides technical direction and account expertise in the development and guidance of the underwriting staff. Researches and develops underwriting projects as needed. Reviews and makes decisions regarding larger, more complex, and/or unusual business. May function as team lead depending on business need.
REPORTING RELATIONSHIPS: Supervisor or Manager; typically no direct reports.
CORE JOB DUTIES & RESPONSIBILITIES:
Gathers information from multiple sources according to company guidelines, in order to perform underwriting analysis. May require gathering verbal information or data through reports or other electronic means. May research issues in support of unit objectives and participate on committees or special projects.
Reviews individual risks for acceptability and handles those within authority based on company underwriting guidelines and standards. Analyzes quality and quantity of risks underwritten and prepares reports accordingly. May review agency books of business as well as profit/growth results and trends to recommend and implement action plans. May perform portfolio analysis or additional underwriting analysis in support of unit objectives.
Manages larger, more complex work that requires working with and through others to meet overall project timelines and maximize workflow. Manages referral underwriting, which have been escalated from other underwriting staff, and provides suggested decision or approach. Ensures file handling quality and workflow efficiency. Assists in managing work inventories within the unit.
Underwrites new business, renewals and endorsements . Decisions at this level may require review of additional variables, leveraging agency, sales and underwriting relationships, inspection reports and evaluation of exceptions. Reviews for acceptability and handles those within authority using company underwriting guidelines and standards. May assist manager in performing audits including corporate, underwriting, agency and self audits.
Plans completion of assignments to meet agreed upon timelines and service level agreements. Provides input and feedback regarding operational business plan.
Proactively identifies and drives opportunities for business development and issues resolution through consulting with agents and internal partners. Understands organizational capabilities and opportunities to drive maximum value of relationships. Provides technical expertise to underwriting associates and agents. Advises on the underwriting of larger, more complex, and/or unusual business to determine acceptability, terms, conditions, pricing and sales techniques.
Communicates with agents and other internal and external business partners by requesting and providing requested information.
Strengthens internal and external relationships through regular contact on underwriting matters, promoting profit and new business growth, renewal retention and service capabilities. May participate in the review and analysis of agency performance.
Responds to requests from agents and underwriting staff with resolution within established time and service standards in order to facilitate and expedite service needs. Handles escalated underwriting issues from unit.
Educates internal and external partners on underwriting process, practice and tools. Helps train less experienced underwriting staff. Coordinates, participates and/or leads training development or delivery as a subject matter expert. Identifies and communicates training needs and opportunities.
Performs other related duties as assigned.
MINIMUM JOB REQUIREMENTS:
Education: Bachelor's degree or equivalent work experience preferred.
License/Certification/Designation: Completion of INS, AU or similar designations with progress toward CIC and/or CPCU is preferred.
Experience: Typically six years of commercial lines underwriting experience. Middle market experience preferred.
Knowledge: Commercial underwriting policy, practices and procedures. Rating plans and plan concepts. State and Federal insurance laws and regulations. Commercial insurance processing systems. Working knowledge of company operations and products. Sales, claims, service center and legal issues involving knowledge of commercial contracts.
Skills/Competencies: Verbal and written communication skills necessary to interact with all levels of internal and external contacts. Ability to evaluate and recommend solutions to work-related problems. Ability to analyze insurance risks to determine the degree of acceptability. Ability to operate PC and related software. Ability to advise agents and agency staff on commercial contracts, procedures and business practices. Ability to analyze portfolio data and develop appropriate action plans. Ability to train and lead lower level commercial underwriters in all aspects of underwriting and processing functions.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.
Staffing Exceptions to the above Minimum Job Requirements must be approved by the: hiring manager’s leader and HRBP.
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Normal office environment. Occasional travel may be required to visit clients or attend meetings. Extended or non-standard work hours as required to meet business need.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Job Evaluation Activity: KP update 7-2018
Additional Job Description
Compensation Grade: F4
Inland Marine experience preferred
Job ID: 53338