Nationwide Sr Consultant, P&C Staff Und (Workers Compensation) in Raleigh, North Carolina
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JOB SUMMARY: Most senior level individual contributor role responsible for developing and recommending underwriting policies, procedures and standards to be implemented across all Commercial Underwriting. Supports the development and directs the implementation of strategies that support multiple product related profitability and growth objectives. Functions as highest technical subject matter expert for staff underwriting. Plans, executes and drives underwriting projects and initiatives that directly support profit, growth and/or expense efficiency. Lead technical resource to Underwriting team members providing advice and counsel on regulatory issues, specific risks, policy forms, underwriting appetite and guidelines, technical training initiatives, corporate commercial underwriting projects and agency relationships. Provides staff support for Underwriting personnel in the Region.
RELATIONSHIP: Reports to Staff Vice President or Assistant Vice President
Leads research to develop/implement underwriting initiatives for technical area of responsibilities within Underwriting. Anticipates, understands and addresses the impact that underwriting projects and initiatives have on other teams (Services, Regional Underwriters, Product, IT, Data team, etc.). May independently perform research or lead a team of underwriters or cross functional teams in order to complete the project.
Provides highly technical underwriting perspective to project teams, regional teams and other Staff teams. Utilizes experience, knowledge and skills to assess underwriting opportunities and make action oriented recommendations.
Provides technical evaluation and recommended action for risks submitted by regional for Staff Underwriting consultation. Makes final recommendation relative to highly specialized/niche underwriting opportunities that are escalated from the regions. Makes recommendations for implementation of underwriting projects based on expertise and research.
Responsible for various support functions such as product functional audits, training, vendor analysis, selection and management, employee career enhancement, competitive monitoring, systems, and liaison to other business units (systems, services, claims, pricing, distribution, marketing, etc.). To understand and drive critical thinking and technical underwriting via case studies and risk clinics.
Consults with Regional Underwriting staff on new or highly specialized concepts, business or practice opportunities. This may involve assessment of the opportunity, risk exposure and decision to accept/reject business. The consulting is typically in situations where answers are unknown or a practice is not yet established within the company.
Develops, maintains and utilizes key business relationships with other staff product, pricing, risk quality and loss control team members as well as regional underwriting leaders to strengthen the overall underwriting quality, accuracy and processes.
Performs other related duties as assigned.
Education/Knowledge: Bachelor's degree or post-graduate studies preferred. Relevant professional designation such as CPCU highly desirable. Requires proven knowledge of property/casualty products, insurance company operations, field and staff functions, industry trends, and project management.
Experience: Typically ten years property casualty (personal and/or commercial) lines underwriting, including at least five years of management experience. Exposure to both field and staff office operations preferred Detailed knowledge of commercial lines insurance products, state regulations, underwriting policies and procedures, and best practices. Demonstrated knowledge of insurance contracts and forms to properly interpret and provide counsel to underwriting management and associates. Working knowledge of financials, trend analysis and competitor data to assist in effective territory management and counsel of underwriting team.
"Ability to communicate effectively, both verbally and in writing for interaction with associates, staff management, agents, customers and regional/service center leadership. Customer Focus, Technical Learning, Relationship Management, Decision Quality, Priority Setting, Drive for Results Conflict Management, Command Skills, Business Acumen, Strategic Agility and Dealing with Ambiguity are expected competencies.
Exempt (Not Eligible)
Working Conditions: Normal office environment. Occasional field travel may be required
The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Additional Job Description
Nationwide is committed to being an industry leader in the workers’ compensation line of business and we are hiring an accomplished industry professional to join our team as Senior Technical Consultant - Workers’ Compensation. Industry leadership requires a differentiated value proposition, employing proven best practices, developing innovative and technically skilled team members, and achieving profitable growth across market cycles. The Senior Technical Consultant will lead and participate in the development and implementation of each of these components of our business.
Role: Senior Technical Consultant - Workers’ Compensation
Location: Harleysville, PA (preferred), Des Moines, IA, Columbus, OH, Raleigh, NC, Scottsdale, AZ, or Sacramento, CA.
Referral Underwriting – This role is responsible for providing workers compensation technical underwriting and pricing guidance to underwriters and approval for risks that exceed regional underwriting authority.
Projects – The Senior Consultant will lead and/or be engaged in a variety of projects involving underwriting guidelines, pricing, risk selection, best practices, metrics, and communications.
Work across disciplines – Work with team members from underwriting, pricing, product, and predictive modeling to develop innovative strategies and products. Promote the collaboration of the three customer-facing disciplines of underwriting, loss control, and claims management.
Training and Development – Collaborate with the Nationwide Academy and counterparts in other disciplines to develop and deliver workers’ compensation training programs to a variety of audiences.
Technical expertise in workers’ compensation – Deep subject matter expertise in all elements of workers’ compensation underwriting, including state, hazard group, and class code selection; individual risk analysis, loss pick and pricing.
Multi-disciplinary acumen – A working knowledge of the key processes and metrics in loss control, and claims management and understanding of how the disciplines can most effectively interact.
Credibility and Influence – Technical and business credibility to teach, coach, and mentor others across the organization.
Project Management – Ability to build and manage all elements of a project within deadlines and budgets to bring projects to completion.
Education – Bachelor's degree with graduate studies helpful.
Knowledge – Requires knowledge of workers’ compensation underwriting and pricing, and insurance company financial metrics, industry trends, and project management.
Professional Development – Demonstration of professional development through pursuit of industry courses such as CPCU, ARM, or other career development tracks.
Experience – Ten-years workers’ compensation underwriting and leadership experience.
Skills- Demonstrated understanding of the key processes that lead to successful outcomes in workers’ compensation, and the ability to lead and coach people in the execution of those processes.
Characteristics – Sense of urgency. Attention to detail. Personal satisfaction derived from facilitating team successes.
Job ID: 50412