Nationwide Territory Mgr, UW-E&S Spec(Public Entity Underwriting Manager) in Scottsdale, Arizona

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Compensation Grade: H3

JOB SUMMARY: Responsible for the management and operating results of the assigned territory or region for specific lines of business. Responsible for monitoring all aspects of financial management of the assigned territory or region for specific lines of business. Responsible for influencing and managing relationships with general agents, brokers, program managers and other producer channels, including exploring opportunities to drive more business. Monitors trends and manages product issues within the territory or region for all assigned products. Participates in the development or revision of territorial or regional strategic plans and objectives.

Job Description

REPORTING RELATIONSHIPS: Reports to Director. Direct and indirect reports typically 5-15.


1.Develops, implements and manages strategic underwriting for specific lines of business for the assigned territory or channel. Assists in providing business forecasting related to trends and profitability within specific lines of business.

2.Develops, implements and monitors underwriting guidelines, rates, forms, endorsements and procedures.

3.Responsible for the overall management of assigned territory or region, including strategic and tactical planning and management of workflow.

4.Develops and manages operational plans for unit. Plans implementation of organizational objectives. Responsible for the planning and management of associates including: hiring, placement, training, performance management, salary planning and administration and budgeting.

5.Develops, communicates, implements and monitors line of business performance goals for the general agents and territory or channel.

6.Influences and manages assigned general agency, broker and program manager relationships and results. Recommends corrective action if necessary.

7.Conducts regular visits with general agents, brokers and program managers to understand business needs, reinforce objectives and to drive business results and identify new business opportunities. Responsible for achieving positive customer experience results.

8.Approves accounts which exceed underwriting staff authority due to level of complexity, premium, class of business or coverage provided for specific lines of business.

9.Participates in discussions with reinsurers, per department guidelines, verifying the appropriate use of reinsurance used by specific lines of business, including various treaty and facultative reinsurance.

10.Monitors and manages catastrophe aggregates as they relate to the specified line of business and territory or region. Recommends and implements necessary changes to guidelines and procedures to maintain and comply with company thresholds.

11.Manages customer relationship events suited to territory/channel and local needs in partnership with the business development representative.

12.Ensures that underwriting audits of general agents, brokers, program managers and internal underwriting staff are conducted as required.

13.Identifies market trends for assigned products and provides recommendations to leadership on pricing, profitability, features and marketing of products within territory or region.

14.Measures and manages product results in territory or region against product life cycle standards.

15.Interacts with all departments of the company to achieve territory or region goals and objectives. Provides input to business strategy by providing forecasts, identifying emerging trends, and by building alignment within territory, region or channel.

16.Performs other duties as assigned.


Education: Undergraduate degree with studies in insurance, risk management, business management or a related field preferred. Completion of some Leadership/Management classes is helpful.

License/Certification/Designation: Insurance designations such as CPCU, CLU, Associate in Underwriting preferred.

Experience: Eight years underwriting experience, handling large or complex programs and accounts. Excess & Surplus lines and prior supervisory experience desirable.

Knowledge: Knowledge of Excess & Surplus lines underwriting policies, practices and procedures. Knowledge of standard and alternative Rating plans and plan concepts. Knowledge of treaty & facultative reinsurance. Knowledge of regulatory issues, the general agency system, marketing principles and company operations. Basic knowledge of employment principles and practices.

Skills/Competencies: Ability to analyze and interpret mathematical, statistical and logical data, and evaluate its reliability and significance. Ability to communicate effectively, verbally, and in writing, interpersonally with individuals and groups via telephone, fax, e-mail and in person. Ability to coach, lead and develop the staff assigned. Ability to work with the wholesale/general agency distribution system. Ability to analyze complex problems and develop innovative creative solutions. Exceptional negotiation and communication skills and techniques. Ability to set work priorities that strategically align with departmental objectives. Ability to use/learn job related computer software.

Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.

Staffing Exceptions to the above Minimum Job Requirements must be approved by the: hiring manager’s leader and HRBP.


Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment. Frequent travel within territory.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Job Evaluation Activity: KMP updated 7-2015

Additional Job Description

Job ID: 54455